Member emails people read
Send each email only to the members it concerns, say the actual thing in the subject line, and keep a rhythm members can predict. Plus a checklist.
Improving event attendance: why rooms are empty and how to fill them
Event attendance is mostly decided at planning. Plan for a named member, promote in three waves and read three numbers separately to fill the room.
Event check-in and follow-up: a checklist
A checklist for the week before, the door and the days after an event: numbers, badges, walk-ins, check-in, thank-yous, no-show notes and a short survey.
What an AI assistant for members does and does not see
Decide what a member-facing AI assistant may read before you switch it on: one simple rule, what sits either side of it, and questions to ask any supplier.
Preparing your content before you switch on an AI assistant
An AI assistant answers only from what you publish. How to find the questions members ask, fill the gaps and keep answers current before and after launch.
Member retention: why members renew, and what to fix before renewal day
Most members who lapse never decided to leave. Fix the record, the reminder, the payment and the grace period before renewal day, and fewer slip away.
5 Glue Up alternatives for chambers and associations
Compare 5 Glue Up alternatives for membership management in chambers and associations, including renewals, events, member engagement, automation and reporting.