Hybrid member events: which tools you actually need
The tools a hybrid member event needs, job by job: in-room and online places, the joining link, room sound, an online host, the recording and follow-up.
Accelerator and startup programme software compared
Accelerators need programme tools and a community that outlasts each cohort. Work out which matters more, then compare five products side by side.
Switching from Glue Up: how to move member records and renewal dates
Moving off Glue Up is mostly a data job: what to export, how to clean the list, when to switch, and what to do about renewals and card payments.
How to choose membership software: a buyer’s guide for UK chambers and associations
Choose membership software by the jobs your team does each month. What to check on data, payments, integrations, UK GDPR, contracts and support.
Spotting disengaged members before they lapse
Members rarely quit; they fade. The signals to watch, three kinds of quiet member, what to say when you get in touch, and a ten-minute monthly review.
Onboarding new members: the first 90 days
Renewal is largely decided in a member’s first 90 days. Plan the first sign-in, first week and first quarter around one early win for each new member.
Why member portals go quiet after launch, and how to fix it
Registrations flatter, return visits tell the truth. How to stock, launch and run a member portal so members keep signing in after the first week.
Member emails people read
Send each email only to the members it concerns, say the actual thing in the subject line, and keep a rhythm members can predict. Plus a checklist.
Improving event attendance: why rooms are empty and how to fill them
Event attendance is mostly decided at planning. Plan for a named member, promote in three waves and read three numbers separately to fill the room.
Event check-in and follow-up: a checklist
A checklist for the week before, the door and the days after an event: numbers, badges, walk-ins, check-in, thank-yous, no-show notes and a short survey.